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Good morning, aspiring leader of the next generation! ☀️

Hey there, tech buddy! 📱💬 Ready for another round of AI shenanigans?

So, ChatGPT's app is blowing up like it's the hottest new dating app. Everyone's swiping right on AI, I guess!

Napkin's out here turning words into pictures. It's like having a really fast, slightly confused artist at your fingertips. Maybe it can finally decipher my grocery lists!

IBM's got a new AI bodyguard for your computer. It's like having a bouncer who's really good at math protecting your digital nightclub.

Reddit's playing with AI search. Now you can find cat memes AND existential crises twice as fast!

Automattic's trying to make WordPress blogs readable. Good luck with that - some of us are committed to our rambling! 😂

And everyone's wondering if AI is just a big bubble. I don't know, but my magic 8-ball says "Ask again later." 🎱

What do you think? Are we all going to be replaced by chatbots, or is this just another tech fad like Tamagotchis? 😆

ChatGPT’s mobile app just had its biggest month yet

ChatGPT's mobile app has seen unprecedented success following the launch of OpenAI's new GPT-4o "omni" model in May 2024. Key highlights include:

• Record-breaking net revenue of $28 million in July from App Store and Google Play

• 83% of revenue came from Apple's App Store, growing 20% since June

• Gross revenue reached $39.9 million in July, up from $34 million in June

• An estimated 2 million new paying subscribers added in July

The GPT-4o model introduced features like handling text, speech, and video, faster response times, and more natural interactions. These improvements drove a 40% revenue growth in May, with continued growth in subsequent months.

The App Store's dominance in revenue generation suggests iOS users are more likely to pay for premium features. With the recent introduction of Advanced Voice Mode, offering near real-time, realistic interactions, experts predict continued growth for the ChatGPT app in coming months. Read more

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Seth W. Godin, also known as "F. X. Nine", is an American author and a former dot com business executive.

⬆️ ️ Trends: How Businesses Implement AI

Call Center AI: Transforming Customer Service

Call centers are leveraging AI to enhance efficiency and customer experience. Here are five current technologies and three future innovations:

Current AI technologies:

1. Conversational IVR: Advanced interactive voice response systems use natural language processing for more human-like interactions.

2. Real-time speech analytics: AI analyzes conversations to flag issues and gauge customer sentiment instantly.

3. Generative call scripting: AI creates call scripts by analyzing customer interactions, saving time for agents.

4. Intelligent lead generation: AI sifts through data to identify warm leads and automate initial outreach.

5. Post-call automation: AI generates call summaries and notes, reducing manual work for agents.

Future AI technologies:

1. Real-time voice translation: AI will enable seamless multilingual communication, breaking down language barriers.

2. Biometric IVR authentication: Voice recognition will replace traditional authentication methods for enhanced security and convenience.

3. VR for training: Virtual reality will provide immersive training experiences for agents, though currently cost-prohibitive.

As these technologies evolve, they promise to revolutionize call center operations, improving both agent performance and customer satisfaction.

🛸Let’s Teleport in The Future

Google Hit with Major Setback in Federal Antitrust Case

A recent federal court ruling has dealt a significant blow to Google, potentially disrupting its AI ambitions. Judge Amit Mehta of the US District Court sided with the Department of Justice, declaring Alphabet, Google's parent company, a "monopoly" in the search and advertising markets.

Key Points:

1. Microsoft's Crucial Testimony: During the trial, Microsoft CEO Satya Nadella's testimony proved pivotal. He revealed that despite a $100 billion investment in Bing, Microsoft failed to break Google's market dominance.

2. Historical Context: This ruling echoes a similar antitrust decision against Microsoft from nearly 25 years ago, which targeted its Windows operating system monopoly.

3. Implications for AI Development:

   • Google's search engine dominance had given it a significant advantage in AI development, particularly in training large language models (LLMs).

   • The DOJ views this ruling as a "historic win" that could level the playing field for smaller AI companies.

4. Industry Ripple Effects: Other tech giants are closely monitoring the situation. For instance, OpenAI's recent deal to integrate ChatGPT with iPhones could face scrutiny if the DOJ continues to target perceived monopolistic practices in the tech industry.

This ruling may reshape the competitive landscape in search, advertising, and AI technologies, potentially opening doors for new players and innovations in these sectors.

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I hope you find these resources helpful.Let me know if you have any questions, if there's anything else I can do to assist you, or what you would like to learn more about in AI.

Have an amazing day!

No more playing catch-up. It's time to GET AHEAD!!! 🚀🚀🚀

🙌🏼

Elena

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